The FamilySearch indexing system will be down for a few hours tomorrow for scheduled maintenance. When the program is available again, go to the indexing Web site (http://indexing.familysearch.org) and click Begin Indexing (or use the link provided here). Please do not use your desktop icon to start the program for the first time.
If you do use the desktop icon, the program may still open and allow you to sign in, but you will not have the most updated version. You can still return to this Web site and click the Begin Indexing link as soon as possible (after the downtime tomorrow) to retrieve the latest version of the program. You only need to do this once.
This downtime will occur on Tuesday, June 15, starting at 11:00 A.M. (MDT, GMT-6). Please do not try to download or submit batches during this time.
As you may be aware, the indexing program has not always started correctly on all computers after the system has been down. In order to make the program start as smoothly as possible when the system comes back up, make sure to go to the Web site and click Begin Indexing.
If the program still does not open or you receive an error message, there are resources available to help get things working again.
- Follow the steps contained in the following document link to try to resolve the situation.
- If you still experience difficulties after trying step 1, please contact your group administrator or FamilySearch support.
Some changes are being made behind the scenes during this downtime. They will not affect how you index or the user name and password you use to sign in to do indexing. Most indexers will not notice any of the changes.
We appreciate the time and effort that you give to this indexing effort and your patience as we improve the indexing program.
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Benicio Samuel Sanchez
Email: samuelsanchez@genealogia.org.mx
Website: http://www.Genealogia.org.mx
Cell Phone (81) 1667-2480
"Haz tu Arbol Genealogico...El Arbol mas Hermoso de la Creacion"
Por medio de la historia familiar descubrimos el árbol más hermoso de la creación: nuestro árbol genealógico. Sus numerosas raíces se remontan a la historia y sus ramas se extienden a través de la eternidad. La historia familiar es la expresión extensiva del amor eterno; nace de la abnegación y provee la oportunidad de asegurarse para siempre una unidad familiar".
(Élder J. Richard Clarke, Liahona julio de 1989, pág.69)
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